Sales Assist Bot for Teleforce

We designed and developed a Sales Assist bot for Teleforce to enhance their sales process. The bot provided real-time suggestions to salespeople during calls by analyzing live conversations. Using Asterisk technology, call audio was sent to AWS Speech-to-Text (Polly), then processed with ChatGPT using standard prompts. Validated suggestions were displayed live to the salesperson, helping them make informed decisions during calls.

• Conversation Summaries: Generated summaries from historic conversations to help salespeople tailor their pitch.
• Lead Scoring: Automatically scored leads based on predefined parameters.
• EOD Stats & Behavioral Analysis: Produced end-of-day statistics and behavioral insights, tracking call activity and performance.

This solution empowered Teleforce’s sales team to improve decision-making, customer engagement, and overall productivity.

RTB Bot for Teleforce

The RTB (Real-Time Bidding) Bot for Teleforce was developed to optimize their advertising strategy. By analyzing user behavior and market trends, the bot provided real-time insights and recommendations for ad placements and bidding strategies.

• Market Analysis: Continuously monitored market conditions to identify optimal bidding opportunities.
• Bid Optimization: Automatically adjusted bids based on performance metrics and competitor activity.
• Performance Reporting: Generated detailed reports on ad performance, helping the marketing team make data-driven decisions.

This solution enabled Teleforce to enhance their advertising effectiveness, improve ROI, and stay ahead of the competition.

Infra Migration

We assisted Teleforce in migrating from Private Cloud to AWS, ensuring a smooth transition with minimal downtime. The migration included:

• Assessment of existing infrastructure and applications.
• Designing a scalable AWS architecture.
• Data migration using AWS Database Migration Service.
• Implementing security best practices on AWS.
• Post-migration support and optimization.

Low Code Strategy

We helped Teleforce implement a low-code strategy to accelerate application development and improve collaboration between IT and business teams. This included:

• Identifying key business processes suitable for low-code automation.
• Guiding on creating a low-code platform for rapid application development.
• Training business users to create and modify applications without extensive coding knowledge.
• Establishing governance and best practices for low-code development.